PAYMENT METHODS ACCEPTED – BEAUTY HUB LLC

 

Last Updated: December 8, 2025

 

At Beauty Hub LLC, we strive to make your shopping experience as convenient and secure as possible. We understand that our customers have different preferences when it comes to payment, which is why we offer multiple trusted payment options to suit your needs.

AVAILABLE PAYMENT METHODS

We accept the following payment methods for customers within the United Arab Emirates:

1. Cash on Delivery (COD)

Pay with cash when your beauty products are delivered to your doorstep. This is one of our most popular payment methods, offering you peace of mind as you can inspect your products before making payment.

How It Works:

• Select “Cash on Delivery” during checkout
• Complete your order
• Pay the delivery executive in cash when your order arrives
• Receive your products immediately

Important Notes:

• Please have the exact amount or close to the order total ready
• Our delivery executive will provide change if needed
• Available across the UAE (delivery areas apply)
• COD may be subject to order verification

2.  Credit / Debit Card – Online Payment

We accept all major credit and debit cards for secure online payments through our encrypted payment gateway.

Accepted Cards:

• Visa
• Mastercard
• American Express
• Maestro

Benefits:

• Instant order confirmation
• Secure 3D authentication
• Faster processing and delivery
• No additional fees
• Safe and convenient

How to Pay:

1. Add items to your cart
2. Proceed to checkout
3. Select “Credit/Debit Card” as payment method
4. Enter your card details securely
5. Complete 3D Secure authentication
6. Receive instant confirmation

3.  Digital Wallets

Shop conveniently using your preferred digital wallet for a faster checkout experience:

Apple Pay

• Fast and secure checkout
• Touch ID or Face ID authentication
• No need to manually enter card details
• Available on Safari browser and iOS devices

Google Pay

• Quick checkout with saved cards
• Fingerprint or PIN authentication
• Compatible with Android devices and Chrome browser

How to Use:

1. Select your digital wallet at checkout
2. Authenticate using your device security
3. Confirm payment
4. Get instant order confirmation

4.  Bank Transfer

Transfer funds directly from your bank account to ours for your order.

How to Pay:

1. Complete your order on our website
2. Select “Bank Transfer” as your payment method
3. You will receive our bank account details via email
4. Transfer the exact order amount to our account
5. Email the transfer receipt or screenshot to us with your order number
6. We’ll confirm and process your order once payment is verified Processing Time: Orders are processed within 1-2 business days after payment confirmation

Important: Please include your order number in the transfer reference or email the receipt to ensure quick processing.

5.  Card Payment on Delivery

Pay with your credit or debit card when your order is delivered to your doorstep.

How It Works:

• Select “Card on Delivery” during checkout
• Our delivery executive will bring a secure mobile POS terminal
• Swipe, insert, or tap your card at delivery
• Complete the transaction with PIN or signature
• Receive instant payment confirmation

Accepted Cards:

• Visa
• Mastercard
• Maestro
• All major debit cards

Benefits:

• Convenience of COD with the security of card payment
• No need to handle cash
• Instant payment confirmation
• Secure PCI-compliant terminals

Availability: This service is available in select delivery areas. Please check availability during checkout.

PAYMENT SECURITY

Your payment security is our top priority. Here’s how we protect your transactions:

SSL Encryption

All payment pages are secured with industry-standard SSL encryption to protect your sensitive information during transmission.

PCI DSS Compliance

We are fully compliant with Payment Card Industry Data Security Standards (PCI DSS), ensuring the highest level of security for all card transactions.

3D Secure Authentication

All online card payments require 3D Secure verification (Verified by Visa, Mastercard SecureCode, etc.) for an additional layer of security.

Secure Payment Gateway

We partner with trusted, certified payment gateway providers to process all online transactions securely.

Fraud Detection

We employ advanced fraud detection and prevention systems to monitor transactions and protect both you and us from fraudulent activity.

Data Protection

We do not store your complete card details on our servers. All sensitive payment information is handled exclusively by our certified payment processors.

PAYMENT INFORMATION

Currency

All prices displayed on our website are in UAE Dirhams (AED).

Payment Confirmation

• Online Payments: You will receive an instant payment confirmation email after successful payment
• Cash on Delivery: Order confirmation email is sent immediately upon order placement
• Bank Transfer: Confirmation is sent once we verify your payment (within 1-2 business days)

Order Total

Your order total includes:

• Product price
• Applicable VAT (5%)
• Delivery charges (if applicable)
• Any applicable service fees

The final amount will be clearly displayed at checkout before you complete your payment.

PAYMENT ISSUES & TROUBLESHOOTING

If Your Online Payment Fails

If your card payment is declined or fails, try the following:

1. Verify Card Details: Double-check that your card number, expiry date, CVV, and billing address are entered correctly
2. Check Available Balance: Ensure you have sufficient funds or credit available
3. Contact Your Bank: Your bank may have declined the transaction for security reasons – call them to authorize the payment
4. Try Another Card: Use an alternative credit or debit card
5. Use a Different Payment Method: Select Cash on Delivery or Bank Transfer instead
6. Contact Us: If the problem persists, reach out to our support team at support@beautyhub.ae

Common Reasons for Payment Failure

• Insufficient funds or credit limit reached
• Incorrect card details entered
• Card expired or not activated for online transactions
• International transactions blocked by your bank
• 3D Secure authentication failed or timed out
• Technical issues with payment gateway (rare)

REFUNDS

Refund processing times vary depending on your original payment method:

Credit/Debit Card Payments:

• Refunds are processed to your original card
• Timeline: 7-14 business days from refund initiation
• Refund amount will appear on your card statement

Digital Wallet Payments:

• Refunds are processed to your original digital wallet
• Timeline: 5-10 business days

Cash on Delivery:

• Refunds will be processed via bank transfer to your account
• You’ll need to provide your bank account details
• Timeline: 3-5 business days after receiving your bank details

Bank Transfer:

• Refunds will be sent to your original bank account
• Timeline: 3-5 business days

For more detailed information about returns and refunds, please refer to our Return Policy page.

PAYMENT TERMS & CONDITIONS

1. Authorization: By placing an order, you authorize Beauty Hub LLC to charge the selected payment method for the total order amount including all applicable fees and taxes.
2. Order Verification: All orders are subject to verification. We reserve the right to contact you for additional information or to request alternative payment methods if needed for security purposes.
3. Pricing: All prices are in AED and include VAT unless otherwise stated. While we make every effort to ensure pricing accuracy, errors may occur. If we discover a pricing error, we will notify you and give you the option to proceed or cancel your order.
4. Payment Processing: Online payments are processed in real-time. Bank transfers are processed within 1-2 business days of payment verification.
5. Failed Transactions: If a payment transaction fails, your order will not be processed. You may attempt payment again or contact our support team for assistance.
6. Security Verification: For your protection, we may perform additional security checks on certain orders. This may delay processing slightly, but ensures the safety of your payment.
7. Disputes: Any payment disputes must be reported within 14 days of the transaction date by contacting support@beautyhub.ae.
8. COD Limits: Cash on Delivery may be subject to maximum order value limits and is subject to our discretion based on order history and verification.

FREQUENTLY ASKED QUESTIONS

Q: Is it safe to enter my card details on your website? A: Yes, absolutely. We use industry-standard SSL encryption and are PCI DSS compliant. All card transactions require 3D Secure authentication for added security.

Q: Why was my payment declined? A: Payments can be declined for various reasons including insufficient funds, incorrect card details, bank restrictions, or security checks. Please verify your details and contact your bank if the issue persists.

Q: When will the amount be deducted from my account? A: For online card payments and digital wallets, the amount is deducted immediately upon successful payment. For bank transfers, the deduction happens when you initiate the transfer.

Q: Can I change my payment method after placing an order? A: If you haven’t completed payment yet, you can cancel the order and place a new one with your preferred payment method. Contact our support team for assistance. Q: Do you charge extra fees for certain payment methods? A: We do not charge additional fees for credit/debit card payments or digital wallets. Any applicable fees will be clearly shown during checkout.

Q: How long does payment verification take? A: Card payments are verified instantly. Bank transfers typically take 1-2 business days to verify.

Q: What should I do if I made a payment but didn’t receive confirmation? A: Contact our support team immediately at support@beautyhub.ae with your order details and payment information. We’ll investigate and resolve the issue promptly.

Q: Can I pay part cash and part card? A: Currently, we accept one payment method per order. You cannot split payment between multiple methods.

Q: Is my payment information stored? A: No, we do not store your complete card details. Payment processing is handled by certified payment gateways that comply with international security standards.

Q: What if I need a receipt for my payment? A: A payment receipt and invoice will be emailed to you automatically after successful payment. You can also download it from your account order history.

NEED HELP WITH PAYMENT?

If you have any questions about payment methods, encounter issues during checkout, or need assistance with a transaction, our support team is here to help.

Contact Us:

Email: support@beautyhub.ae Phone: Available on our website Business Hours:

Saturday – Thursday: U:00 AM – G:00 PM GST Friday: Closed

Response Time: We aim to respond to all payment inquiries within 24 hours during business days.

PAYMENT TIPS FOR A SMOOTH CHECKOUT

• Ensure your billing address matches your card records
• Check that your card is activated for online transactions
• Have your phone ready for 3D Secure OTP verification
• Use a stable internet connection during checkout
• Keep your email accessible for order and payment confirmations
• For bank transfers, include your order number in the reference
• Contact us immediately if you experience any payment issues

Beauty Hub LLC – Your trusted destination for authentic beauty products with secure and convenient payment options.

© 2025 Beauty Hub LLC. All Rights Reserved.

We reserve the right to modify accepted payment methods, terms, and conditions at any time. Any changes will be updated on this page with a revised date.

Shop with Confidence!

Our secure payment systems and multiple payment options ensure that you can shop for your favorite beauty products with peace of mind. Choose the payment method that works best for you and enjoy a seamless shopping experience.